Please give us at least 24 hours of advanced notice for cancellations or rescheduling your appointment to avoid any charges.

Feeling unwell?

Please reschedule your appointment until you feel back to full-speed if you have any of the following:

• A temperature over 100.4 degrees F.
• Feeling under the weather for any reason.

We will do our best to accommodate same-day appointments.

Please text (212)389-1883 to check any last-minute appointments.

To ensure the best and safest in-home skin treatment choose a seperate room or space to relax. 

We come straight to your NYC doorstep or visit us at our Manhattan Facial Studio located in West Chelsea, NYC.

Additional Fees Apply:

• locations outside a 5-mile radius from West Chelsea NYC.

• locations that require excessive stairs

https://rasingbeauty.com/pages/fees

When your facialist is setting up for an in-home service please allow 15 minutes for set up and 15 minutes for break down before and after each appointment.

Facials & Body Treatments

All we need from you is a clear 9 ft by 5 ft space and an outlet.

We bring our facial bed to provide our services and a small table for our tools.

Makeup, Express Facials, and Skin Analysis

All we need from you is a 15-inch by 15-inch tabletop space.

Absolutely! We service the entire state of New York and Connecticut!

Additional Fees Apply:

• locations outside a 5-mile radius from West Chelsea NYC.

• locations that require excessive stairs.

To learn more:

https://rasingbeauty.com/pages/fees

A 20% deposit is required upon booking services at our Facial Studio location. The deposit is applicable towards products and services rendered and is non-refundable for any changes made towards your appointment with less than 24 hours notice.

All In-home services must be paid in full upon booking an appointment online and is non-refundable for any changes made towards your appointment with less than 24 hours' notice.

Once you book your appointment, we will send an e-consultation form to you via text or email. From there, you will be able to choose the add-ons before your appointment.

Yes! We offer free standard shipping on all orders $150 or more, after discounts and before taxes, shipped anywhere in the U.S.

2 - 14 Business days.

Shipment delays may occur due to holidays, natural disasters, and other unforeseen issues.

USPS*, UPS*, or Pick-Up options are available.

*If you prefer a carrier over the other please leave your request on the "Special instructions for seller" section at checkout.

We offer a flat rate shipping of $9.99 anywhere in the United States.

Free shipping is available for orders over $150.

Please note for all shipments, we are not responsible for lost or stolen packages.

Please also be aware that in the event that a delivery address is submitted incorrectly or mistyped when an order is placed, Rasing Beauty assumes no responsibility.

Your 100% satisfaction is important to us. Return shipping is free of charge and on us. Rasing Beauty allows 30-day returns for all products that are gently used or unopened.

Please email hello@rasingbeauty.com, and we will email you a label for free return shipping.

Please note that the original shipping costs are not refundable.

We want to ensure a safe and comfortable experience while receiving an RB Skin Treatment. To help protect our community from the ongoing pandemic, here are some tips on keeping each other safe. 

Please reschedule your appointment until you feel back to full-speed if you have any of the following:

• A temperature over 100.4 degrees F.
• Feeling under the weather for any reason.

We recommend washing your hands or sanitizing before receiving a skin treatment.

If you had COVID or received any COVID vaccines, please refrain from receiving a skin treatment two weeks after feeling symptoms or receiving a vaccine. Your skin may be more sensitive to our professional-grade products, modalities, and tools.

To help our community and our fellow clients, please contact us if you have been diagnosed with COVID within two weeks of your Rasing Beauty appointment. We respect your privacy and ensure privacy protocols.

Please carefully review the COVID protocols for In-home and Facial Studio/Pop-up Appointments. 

Our facial studio and Pop-Up locations use EPA disinfectants on all surfaces and High-Efficiency Particulate Air (HEPA) filters that kill 99.97% of airborne viruses and bacteria.

All facialists will wear a KN95 mask throughout the service and face shields during extractions sessions.

All facialists must take a Nasal Rapid or PCR test weekly and show a negative test to perform any RB Skin Treatments. 

All of our skin therapists servicing In-home, facial studio, and pop-ups are fully-boosted with the COVID vaccines that comply with CDC guidelines.

We want you to look and feel your best!

Once your appointment has been booked, a personal secured e-consultation form will be sent via email 1-2 days prior to your appointment.

 Please make sure to fully complete the form before the day of your service

Please refrain:

Facial injectables and laser treatments for at least 14 days before and after any facial treatments.

Antibiotics or medications that may cause skin sensitivity 3 to 5 days before and after any skin treatments.

Professional exfoliation treatments 14 days prior to any skin treatments.

At-home exfoliation AHAs, BHAs, Retinol, Vitamin A, etc… 5 days before and after any skin treatments.  Clarisonic, enzymes, and/or other gentle exfoliation 3 days before and after any skin treatments.

 Facial waxing for 72 hours before and after your appointment (5 days when receiving the +PEEL & HEAL treatments)

Facial shaving at least 24 to 48 hours prior to any skin treatments.

Spray tan services 7 days prior to any skin treatments.

Eyelash extensions 48-72 hours prior to any skin treatments.

Feeling under the weather? We recommend waiting until you feel back to full speed to book an appointment.

Have you recently had COVID or received a full COVID vaccination? People may feel mild to flu-like symptoms after being diagnosed with COVID or receiving their first, second, or booster vaccination shot. We recommend waiting until you feel back to full speed to book an appointment.

Post-care is essential to achieving the best results after receiving an RB skin treatment.

3-5 days post-skin treatment:

• Increase your water consumption.

• Refrain from the use of at-home AHA's (lactic acid, glycolic acid, malic acid, etc...), BHA's (Salicylic Acid), and prescription medications that may cause sensitivity to the skin.

• Refrain from exposing your skin to excessive sun, pollution, wind, steam rooms, heat and sweat for at least 24 hours

1. Anyone who may be contraindicated to receiving professional skin treatments without a doctor’s consent.

2. Anyone who may be running more than thirty minutes behind schedule.

3. Anyone who shows insubordinate or any type of disrespectful behavior.